Return & Refund Policy
Though we try our best to provide the best food & services we can provide, we understand that it may not always be the case.
If there is a problem with our product and you would like a refund, please contact us (479) 202-5993 during our normal business operation hours and we will try to remediate the issue as efficiently as possible and up to a full refund for the product. No returns will be allowed except under special circumstances determined by the Osaka Sushi family per incident. Please contact us (479) 202-5993 during our normal business operation hours and we will provide the necessary assistance to resolve any issue.
Terms of Service
All orders are made to order. Upon receiving your order, our dedicated chefs begin their work. All orders are for in-person customer pickups only. We are not responsible for third-party delivery services.